Easy Returns for Your Peace of Mind
Shop Confidently with Our Hassle-Free Return Policy
What is your return policy?
Our return policy allows you to return items within 30 days of receipt for a full refund. Items must be unworn, unwashed, and in their original packaging. To initiate a return, please contact our customer service team for instructions and a return label.
How do I exchange an item?
To exchange an item, please reach out to our customer service within 30 days of receiving your order. We will guide you through the process and provide a return label for the item you wish to exchange. Once we receive the returned item, we will ship the new one promptly.
What should I do if I received a damaged item?
If you receive a damaged item, please contact our customer service immediately with your order number and a photo of the damage. We will arrange for a replacement or refund as per your preference. Your satisfaction is our priority, and we aim to resolve issues quickly.
Can I return sale items?
Yes, sale items can be returned within 30 days of purchase. However, please note that final sale items marked as non-returnable cannot be exchanged or refunded. Always check the product description for specific return conditions.
How long does it take to process a return?
Returns are typically processed within 5-7 business days after we receive the returned item. Once processed, you will receive a confirmation email regarding your refund. Please allow additional time for your bank to reflect the transaction.
Who can I contact for customer service?
For customer service inquiries, you can reach us via email at [email protected] or call us at 1-800-123-4567. Our team is available Monday to Friday from 9 AM to 5 PM to assist you with any questions or concerns.
Returns and Exchanges
At our store, we prioritize customer satisfaction. If you’re not completely happy with your purchase, we offer a hassle-free return policy that allows you to return or exchange items within 30 days of receipt. Please ensure that items are unworn and in their original packaging for a smooth return process.
Return Policy
Our return policy allows returns within 30 days of purchase, provided items are in original condition.
Exchanges
We offer exchanges for different sizes or colors within 30 days. Just contact our customer service for assistance.
Customer Service
Our dedicated customer service team is available to help you with any questions regarding returns or exchanges. Reach out via email or phone.
Refund Process
Refunds will be processed within 7-10 business days after we receive the returned item in our warehouse.
Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
International Returns
International customers can return items, but they are responsible for any customs fees incurred during the return process.
Final Sale Items
Items marked as final sale cannot be returned or exchanged, so please choose carefully.
Contact Us
For any questions about our return policy, please contact our customer service team for assistance.